Refund policy
Last updated 29 October 2026
RPX is a digital product that unlocks straight away, so we can't take it back like a physical item. We still want you to be happy with it.
Monthly plans (Basic and Pro)
- Cancel any time. RPX keeps working until the end of the month you've paid for, and you won't be charged again.
- We don't refund part-months.
- If RPX doesn't work on your PC and we can't fix it, ask within 14 days of your first payment and we'll refund it.
Studio (lifetime)
- If RPX doesn't work on your PC and we can't fix it, ask within 14 days of buying and we'll refund it.
- After a refund, the licence ends.
How to ask
Message us in our Discord with your Tebex transaction ID (it starts with “tbx-”). Refunds go back to the way you paid, through Tebex.
Chargebacks
Please talk to us first. A chargeback or disputed payment suspends your RPX access while it's open.
This policy doesn't affect your legal rights.